FAQ

Returns

How Do I Return The Vinyl Record I Purchased?
You can return the Vinyl Record within 30 days on your own expense for
store credit the items must arrive in their original conditions. We take
the responsibility for any mistakes that comes from us and will correct the
problem.

Shipping

Do You Ship International?
Yes, We Do Ship International. Email us for shipping rates.
How long will it take to receive my order?
Standard shipping typically arrives between 2 – 7 business days.
Priority Shipping arrives between 2 - 5 business days.
International Shipping arrives between 7 - 14 business days.
How much will it cost to ship my order?
For orders purchased within USA when the purchased price is less than $25.00 the shipping cost is $2.95 + $1.00 (handling fee) = $3.95 thereafter $2.95 added to each item purchased up until the purchased price reaches $25.00.
When purchased more than $25.00 the SHIPPING IS FREE
What if The Product Never Arrives?
Please Contact Us if something isn’t right and we will do our best to make it right.
When Do You Ship The Product?
We Usually ship within 24 hours from the time the payment have received unless it falls into weekend.

Payments

Can I Send You a Check?
You can send us a Personal Check, Money Order, but there is a week
delay period until the check clears up the bank.
Do you keep credit card information on file?
We keep NO Credit card information on file.
What Kind of payments you accept?
Our Website is designed to accept payments through PayPal and Google Checkout systems, which both are extremely reliable and secure checking out systems.
Where do I send my check?
VinylRecordsUSA
Attention : Ken Wright
16654 Soledad Canyon Rd # 391
Canyon Country Ca 91387 USA

Order Status

Can I order by phone?
Yes, certainly. Feel free to Call me Ken Wright at (661) 724-6675 (M-F 9 am - 5 pm) PST
Do you send us tracking number?
You will receive an email confirmation letting you know your item(s) have been shipped.
If your order is shipping within the US, you will also receive a tracking number for your package.
Who Do I Call For Questions or Problems?
Please use the Contact Us page to contact us.

Ordering

Can I order by phone?
Yes, certainly. Feel free to Call me Ken Wright at (661) 724-6675 (M-F 9 am - 5 pm) PST

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